{"id":17,"date":"2025-11-13T18:09:20","date_gmt":"2025-11-13T18:09:20","guid":{"rendered":"https:\/\/corporate.clarkson.edu\/helpdesk\/?page_id=17"},"modified":"2025-11-13T18:09:20","modified_gmt":"2025-11-13T18:09:20","slug":"classroom-emergencies","status":"publish","type":"page","link":"https:\/\/corporate.clarkson.edu\/helpdesk\/","title":{"rendered":"Classroom Emergencies"},"content":{"rendered":"<!-- HTML Forms v1.6.4 - https:\/\/wordpress.org\/plugins\/html-forms\/ -->\n<form method=\"post\"  class=\"hf-form hf-form-8 \" data-id=\"8\" data-title=\"Classroom Emergencies\" data-slug=\"classroom-emergencies\" data-message-success=\"Thank you! We will be in touch soon.\" data-message-invalid-email=\"Sorry, that email address looks invalid.\" data-message-required-field-missing=\"Please fill in the required fields.\" data-message-error=\"Oops. An error occurred.\" data-message-recaptcha-failed=\"reCAPTCHA verification failed. Please try again.\" data-message-recaptcha-low-score=\"Your submission appears to be spam. Please try again.\"><input type=\"hidden\" name=\"_hf_form_id\" value=\"8\" \/><div style=\"display: none;\"><input type=\"text\" name=\"_hf_h8\" value=\"\" \/><\/div><div class=\"hf-fields-wrap\"><p>\r\n  <label>Email<\/label>\r\n<input type=\"email\" name=\"EMAIL\" placeholder=\"\" required \/>\r\n<\/p>\r\n<p>\r\n<label for=\"classroom-emergencies-WHAT_BUILDING_ARE_YOU_IN\">What building are you in?<\/label>\r\n<select style=\"width: 200px\" name=\"WHAT_BUILDING_ARE_YOU_IN\" required id=\"classroom-emergencies-WHAT_BUILDING_ARE_YOU_IN\">\r\n  <option>- Select Building -<\/option>\r\n  <option>ADK Lodge<\/option>\r\n  <option>CAMP Building<\/option>\r\n  <option>Cheel Campus Center<\/option>\r\n  <option>ERC<\/option>\r\n  <option>Holcroft House<\/option>\r\n  <option>Moore House<\/option>\r\n  <option>New Snell<\/option>\r\n  <option>Price Hall<\/option>\r\n  <option>Quad Center<\/option>\r\n  <option>Rowley Lab<\/option>\r\n  <option>Science Center<\/option>\r\n  <option>Student Union<\/option>\r\n  <option>TAC<\/option>\r\n  <option>Clarkson Hall<\/option>\r\n  <option>Old Main<\/option>\r\n  <option>Peyton Hall<\/option>\r\n<\/select>\r\n<\/p>\r\n<p>\r\n  <label for=\"classroom-emergencies-WHAT_ROOM_ARE_YOU_IN\">What room are you in?<\/label>\r\n  <input style=\"width: 200px\" type=\"text\" name=\"WHAT_ROOM_ARE_YOU_IN\" placeholder=\"- Room Number -\" required id=\"classroom-emergencies-WHAT_ROOM_ARE_YOU_IN\" \/>\r\n<\/p>\r\n<hr \/>\r\n<p>\r\n  <label for=\"classroom-emergencies-WHAT_ARE_YOU_HAVING_ISSUES_WITH\">What are you having issues with?<\/label>\r\n<select style=\"width: 200px\" name=\"WHAT_ARE_YOU_HAVING_ISSUES_WITH\" required id=\"classroom-emergencies-WHAT_ARE_YOU_HAVING_ISSUES_WITH\">\r\n  <option>- Select Issue -<\/option>\r\n  <option>Camera<\/option>\r\n  <option>Computer<\/option>\r\n  <option>Laptop<\/option>\r\n  <option>Monitor<\/option>\r\n  <option>Pen<\/option>\r\n  <option>Projector<\/option>\r\n  <option>Sound<\/option>\r\n  <option>Zoom<\/option>\r\n  <option>Other<\/option>\r\n<\/select>\r\n<\/p>\r\n  \r\n<div data-show-if=\"WHAT_ARE_YOU_HAVING_ISSUES_WITH:Monitor\">\r\n<p>\r\n  Wacom Troubleshooting\r\n  <\/p>\r\n  <p>\r\n\t<label for=\"classroom-emergencies-WHAT_COLOR_IS_THE_LIGHT_IN_THE_UPPERLEFT_CORNER_OF_THE_MONITOR\">What color is the light in the upper-left corner of the monitor?<\/label>\r\n\t<select name=\"WHAT_COLOR_IS_THE_LIGHT_IN_THE_UPPERLEFT_CORNER_OF_THE_MONITOR\" id=\"classroom-emergencies-WHAT_COLOR_IS_THE_LIGHT_IN_THE_UPPERLEFT_CORNER_OF_THE_MONITOR\"><option>Blue<\/option><option>Orange<\/option><option>None<\/option><\/select>\r\n<\/p>\r\n<ul>\r\n<li>Blue = Wacom is ON and has video signal is present.<\/li>\r\n<ul>\r\n  <li>PC thinks Projector is main screen - have them turn on the projector (Extron controller) and see if logon fields are there <\/li>\r\n  <\/ul>\r\n<li>Orange = Wacom is on, but no video signal - (Either the PC is turned off or cables are disconnected).<\/li>\r\n<li>None = The Wacom has no power - either power cord unplugged or it's turned off (power button on the right hand-side)<\/li>\r\n<\/ul>\r\n<\/div>\r\n<div data-show-if=\"WHAT_ARE_YOU_HAVING_ISSUES_WITH:Projector\">\r\n<p>Projector Troubleshooting \r\n  <\/p>\r\n  <ul>\r\n<li>Projector OFF - use Extron controls to turn on projector<\/li>\r\n<li>Projector BLANK - \u229e+P - Duplicate is preferred<\/li>\r\n<li>Projector Blinking Orange\/Red Light - Projector has an error - we'll send help<\/li>\r\n<\/ul>\r\n<\/div>\r\n<hr \/>\r\n<p>\r\n\t<label for=\"NOTES\">Notes (optional)<\/label>\r\n\t<textarea name=\"NOTES\" placeholder=\"Notes\" id=\"NOTES\"><\/textarea>\r\n<\/p>\r\n  <p>\r\n\t<label for=\"classroom-emergencies-IS_ASSISTANCE_STILL_NEEDED\">Is assistance still needed<\/label>\r\n\t<select name=\"IS_ASSISTANCE_STILL_NEEDED\" id=\"classroom-emergencies-IS_ASSISTANCE_STILL_NEEDED\"><option value=\"new\">Yes<\/option><option value=\"resolved\">No<\/option><\/select>\r\n<\/p>\r\n  <input type=\"submit\" value=\"Send\" \/><noscript>Please enable JavaScript for this form to work.<\/noscript><\/div><\/form><!-- \/ HTML Forms -->\n","protected":false},"excerpt":{"rendered":"<p> [&#8230;]<\/p>\n<p><a class=\"button-angle understrap-read-more-link\" href=\"https:\/\/corporate.clarkson.edu\/helpdesk\/\">Read More<span class=\"screen-reader-text\"> from Classroom Emergencies<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/no-hero.php","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/corporate.clarkson.edu\/helpdesk\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/corporate.clarkson.edu\/helpdesk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/corporate.clarkson.edu\/helpdesk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/corporate.clarkson.edu\/helpdesk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/corporate.clarkson.edu\/helpdesk\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":1,"href":"https:\/\/corporate.clarkson.edu\/helpdesk\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":18,"href":"https:\/\/corporate.clarkson.edu\/helpdesk\/wp-json\/wp\/v2\/pages\/17\/revisions\/18"}],"wp:attachment":[{"href":"https:\/\/corporate.clarkson.edu\/helpdesk\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}